Privacy Policy
Privacy Policy
This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting, using, and disclosing your information. It outlines the security measures we’ve put in place to protect the information that you store using Wolf Pack IT (“Wolf Pack IT“) services, including the services made available through this website, and any other software or services offered by Wolf Pack IT in connection with such services (the “Services”).By using these Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information described in this Privacy Policy.
What information does Wolf Pack IT collect and store?
When expressing an interest in obtaining additional information about the Services or registering to use the Services, Wolf Pack IT requires you to provide your personal contact information, such as your name, company name & address, phone number, and email address (these are referred to below as your “Personal Contact Information”). When purchasing the Services, Wolf Pack IT also requires you to provide financial and billing information, such as billing name and email address, (“Billing Information”).
As you navigate Wolf Pack IT’s website and use our Services, Wolf Pack IT may also collect information through the use of frequently used information-gathering tools, such as cookies and Web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on Wolf Pack IT’s website (such as web pages viewed and links clicked). Collectively, this information is referred to as “Analytics Information.” Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites.
Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visits to your sites and/or other sites on the Internet.
Wolf Pack IT does not collect any information regarding your real-time geo-location while using the Services; however, it may do so at some point in the future. We will request your permission before collecting such information.
Wolf Pack IT uses the information it collects in the following ways:
Personal Contact Information – We use this information primarily to administer our Services to you and provide you with updates and product announcements Per the Privacy and Conditions, we may use some of your information for marketing purposes, as explained below.
Billing Information – Wolf Pack IT does not store any Billing Information on its servers.
Data, Diagnostic Information and Login Information – We use this information solely for the purpose of administering and improving our Services to you.
Analytics Information – Wolf Pack IT may use your Analytics Information in conjunction with an analytics service such as Google Analytics to monitor and analyze the use of the Services, for the Service’s technical administration, to increase the Services’ functionality and user-friendliness, and to verify users have the authorization required for the Services to process their requests.
Per our Privacy and Conditions, you agree to permit Wolf Pack IT to identify you as a customer and to use your name and/or logo on Wolf Pack IT’s website and marketing materials.
Wolf Pack IT does not sell, rent, or trade your private information to any third parties in any way.
Wolf Pack IT may use certain trusted third-party companies and individuals to help us provide, analyze, and improve the Services (including, but not limited to, data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service’s features). These third parties may have access to your information strictly for the purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.
We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Services, at our discretion.
Wolf Pack IT will not disclose any personally identifiable information about any individual except as set forth in this Privacy Policy. This applies to information about our customers and the information our customers provide to us about their customers. We are not limited in any way in our use of non-personal information that does not permit direct association with any specific individual or non-identifiable aggregate information about our users (such as the number of customers who use our services, the geographic distribution of our users, the amount of information located and/or removed, etc.).
We collect, store and process your personally identifiable information on servers located in the UK. Due to the unpredictable nature of Internet routing, your information may pass through other countries while in transit to our servers. We use the information we collect about you in order to:
We provide access to personally identifiable information about our users only to those who require it for the above purposes.
Wolf Pack IT will not sell or rent any of your personally identifiable information to third parties.
Wolf Pack IT will not share any of your personally identifiable information with third parties except in the limited circumstances described below.
We share information with service providers under contract who help with our business operations such as fraud investigation, information management and analytics. If content generation is included in your services, we may share information with service providers under contract to create, edit and/or publish such content.
These third parties are obligated to protect your information and are contractually prohibited from using your personally identifiable information for any other purpose. They are never permitted to share your information with any other third parties. They are authorized to use your personal information only as necessary to provide these services to Wolf Pack IT.
We disclose information that we, in good faith, believe is appropriate to cooperate in investigations of fraud or other illegal activity, to conduct investigations of violations of our Privacy of Use and/or to protect our right, protect your safety and the safety of others. For example, this means that if we conduct a fraud investigation and conclude that one side has engaged in deceptive practices, we reserve the right to provide that person or entity’s contact information (but not bank account or credit card information) to victims who request it.
We disclose information in response to a warrant, court order, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action. If the subpoena seeks information about an identified subscriber or limited group of subscribers, we will make reasonable business efforts to contact the subscriber(s) before providing information to the party that requests it. We cannot guarantee that we will be able to do so in all cases, whether due to a time limit, court order, inability to effectively contact a subscriber, or other circumstances.
We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
We share information with companies that provide public relations and marketing services for us. Such information will only be shared by us to customize, measure and improve our products, services and advertising. It will not be shared with third parties for their marketing purposes. These third parties are contractually obligated to protect your information and are prohibited from using your personally identifiable information for any other purpose.
As with any other business, it is possible that in the future, Wolf Pack IT could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by Wolf Pack IT, including customer account information, but would continue to be bound by this Privacy Policy until it is amended.
We share your information with our parent, subsidiaries and joint ventures to help coordinate the services we provide to you, enforce our terms and conditions, and promote trust and safety.
The implementation of our Services, by its very nature, may require using your personally identifiable information to locate other information about you. Such use may include, but not be limited to, using your information to search publicly accessible Internet sites as well as searching private information databases and sites. The implementation of our Services, by its very nature, may require revealing your personally identifiable information in order to effect the removal of Internet content about you. For example, we may have to disclose your name to a website in order to notify them to remove Internet content about you. This occurs with your express permission for a specific, given purpose.
We will retain your information for as long as your account is active or as needed to provide you with the Services. If you wish to cancel your account or request that we no longer use your information to provide you with the Services, you may email us at help@wolfpackit.co.uk. While we try to delete your Data from our servers as quickly as possible, please be aware that there may be a delay from the time we delete your account to the time that your Data is removed, and that some of your Data may continue to exist for a period in backup copies.
If we decide to make material changes to our Privacy Policy, we will notify you by e-mail through the primary e-mail address specified in your account and/or post those changes to this Privacy Policy on the Website homepage prior to the changes taking effect. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you.
You are also responsible for regularly reviewing the Privacy Policy and related documents. We reserve the right to modify this Privacy Policy at any time. No amendment to or modification of this Policy will be binding unless in writing and signed by a duly authorized representative of Wolf Pack IT, or posted to the Site by a duly authorized representative of Wolf Pack IT.
In the event that Wolf Pack IT goes through a business transition, such as a merger, an acquisition by another company, or a sale of a portion of its assets, users’ personally identifiable information will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on the site for 30 days after a change of ownership or control of their personally identifiable information. If, as a result of the business transition, a user’s personally identifiable information will be used in a manner different from that stated at the time of collection, users will be given a choice consistent with our notification of changes section.
If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights with respect to your personally identifiable information (otherwise known as Personal Data). These rights may include rights under the EU’s General Data Protection Regulation (“GDPR”), if you are a resident of the EU, United Kingdom, Lichtenstein, Norway or Iceland.
“Personal Data” is any data that relates to an identified or identifiable natural person. Examples of Personal Data include identifiers such as name, location data, and unique online identifiers.
In addition to the principles, practices and policies set forth above in this Privacy Policy, Wolf Pack IT has adopted the following principles to govern its collection nd processing of Personal Data:
Our Services may include publicly accessible community services such as blogs, forums, and wikis. Please be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts on these communities may remain even after you cancel your account.
If you have any questions regarding this Privacy Policy, please contact us at help@wolfpackit.co.uk.